Shipping policy

 

ORDER PROCESSING

Orders are carefully inspected, packaged, and shipped. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

 

SHIPPING DESTINATIONS

We ship to eligible addresses in Canada and the United States.

 

FREE STANDARD SHIPPING

Free standard shipping is available on all orders shipped within Canada.

For orders shipped to the United States, shipping charges are calculated at checkout.

 

DELIVERY AFTER DISPATCH

Estimated carrier delivery times after dispatch are:

- Canada: 2–7 business days

- United States: 4–10 business days

Delivery times are estimates and are not guaranteed.

 

ORDER TRACKING

Once your order ships, you will receive an email containing your tracking number.

 

DUTIES AND TAXES

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by local authorities.

 

SHIPPING DELAYS

Occasional delays beyond our control may occur due to customs processing, carrier disruptions, weather, or supplier delays.

 

CONTACT US

For questions about an order or shipping, please email us at: support@velournoir.ca